PAIA Manual

1) Purpose of PAIA

PAIA gives you the right to request access to records held by public and private bodies where the record is required for the exercise or protection of any rights. Requests are handled in line with PAIA, POPIA (where applicable), and other relevant laws.

2) Contact details (Information Officer)

Information Officer: Ockert Vorster
Email: vossie@sasourceandsupply.com
Postal/Physical Address: 54 Bendigo Road, Anerley, KZN
General email: lizl@sasourceandsupply.com • Alternate: vossie@sasourceandsupply.com

3) Records we may hold

The categories of records we may hold include (subject to lawful grounds of refusal under PAIA):

• Company information and statutory records
• Client, supplier, quotation and procurement records
• Logistics, freight and delivery documentation
• Financial, tax and accounting records
• Employment-related records (where applicable)
• Website, security and communication records

Access may be refused on grounds permitted by PAIA, including where disclosure would unreasonably reveal personal information, confidential commercial information, or legally privileged information.

4) How to request access to records

To request access to a record, submit a written request to the Information Officer at vossie@sasourceandsupply.com including:

1. Sufficient detail to identify the record(s) requested;
2. Your full name and contact details;
3. Proof of identity (and proof of authority if acting on behalf of another person/entity);
4. The right you are seeking to exercise or protect and why the record is required for that purpose;
5. The preferred form of access (e.g., email copy, inspection, printed copy), if applicable.

We will respond within the timeframes prescribed by PAIA, subject to any extensions permitted by law.

5) Fees

Where applicable, fees may be charged in accordance with PAIA regulations (for example, request, search, reproduction, and preparation fees). We will notify you of any fees (if applicable) before processing the request where required.

6) Full PAIA Manual (PDF)

If you require the full PAIA Manual, you can download it here:

[LINK TO PAIA MANUAL PDF]

If a PDF link is not yet available, please email vossie@sasourceandsupply.com and we will provide the manual.